Questions bakers ask

We open Doughdate to bakers, starting with early-access sign-ups in the order they joined. You'll get an email with your invite and help setting up your shop.

About 15 minutes for the basics: your pickup days and times, how much you can bake, when orders must be in, and your menu. You can import your menu from a spreadsheet.

However you choose: cards, cash, Zelle, or any mix. Card orders are paid in full when the customer orders, through your own Stripe account, and the money goes straight to you. Doughdate never holds it. Cash and Zelle orders are paid at pickup or delivery, the way they are now.

Doughdate charges you nothing. Each order carries a small service fee that your customer pays: 4% of the order plus 30¢, never more than $5.00. If you take cards, Stripe charges its standard 2.9% plus 30¢ per card payment, like any card reader. Cash and Zelle orders have no processing cost. Orders you enter yourself, cancelled orders and no-shows carry no service fee.

It shows as its own line on every order. On card orders it's taken automatically from the payment. On cash and Zelle orders your customer pays it to you with the order, and on the 1st of each month we add up last month's fees and charge the card you keep on file. You can see the running total any time.

Card orders are paid when the customer orders, so a no-show has already paid. Mark any order as a no-show and it carries no service fee. The same goes for orders you cancel or decline.

No. They order in their phone's browser, including from your Instagram bio. They confirm their email with a 6-digit code, which works even inside Instagram's own browser.

Your shop with your menu and photos, a calendar that only offers days and times you can do, and a clear total with the service fee on its own line. After ordering they get an email, and another when you confirm, plus a reminder the day before.

Yes. They can message you from your shop, at checkout or from their order page, and ask for a call or video chat. You get an email and reply from your phone; they get your answer by email. Some states, including Michigan, require customers to be able to reach you before they buy online.

Yes, up to 48 hours before pickup by default. You can change that window. If a card order is cancelled, the customer gets a full refund, service fee included. Stripe usually keeps its processing fee on a refund, so that part stays with you, as with any card processor.

Yes. Pick a look with your colors, fonts and photos, use your own domain ($5 a month; your doughdate.com address is always free), and show your menu on your existing website. Your menu lives in one place and stays up to date everywhere.

Yes. Invite staff to handle orders and see the bake list. Only owners can change your days, hours and rules.

You can. Set delivery areas by ZIP code, each with its own fee, and a delivery minimum. You do the delivering.

Rules differ by state. Doughdate takes the order; selling stays your business. Our guides start with Michigan's 2026 law.

Set limits and full days close on their own. You can also stop taking orders for any day with one tap, and customers can ask to be told if room opens up.